What's covered in this article

VeriSaaS provides Verinote as a secure service to members of an organisation with a Master Services Agreement with VeriSaaS. This means, prior to accessing your Verinote account, your organisation will have already provisioned it for you. However, you must still register your Verinote account yourself.

Registering your account must be done on a desktop or laptop computer, using either Google Chrome, Microsoft Edge, Apple Safari or Mozilla Firefox. You will not be able to register your account on a mobile device, or use the Verinote mobile applications until you follow the steps below.

TIP: If you are not part of an organisation/agency, and are using Verinote as an individual, please follow these instructions in this LINK instead.

This article will show you a step by step guide to registering your Verinote account, accessing the Verinote Portal for the first time and authorising your Verinote mobile applications.

Accessing the Verinote Portal for the first time and registering

By now, you should have received an email from your organisation/agency's Verinote administrator, with your organisation/agency's specific Verinote URL (e.g. agency.verinote.app). This Verinote URL is unique to your agency and is your access point to the Verinote Portal. Follow these steps to access the Verinote Portal for the first time and register your Verinote account.

1. Make sure you have your Verinote URL (e.g. agency.verinote.app) on hand, and either paste or type it into your web browser. This will take you directly to the login screen.
   
   
   
   
2. Enter your organisation/agency email address as your Verinote username (e.g. David.Smith@agency.gov.au), select  and then enter the same password you use to access your organisation/agency's systems (e.g. email) and select .
3. You will then be asked to read and agree to VeriSaaS's Privacy Policy, WebApp Terms of Use and the Verinote End User License Agreement. You may download these terms and refer to them later. If you do not agree to any of these terms, it is essential you do not click 'I have read and agree' and you cease using Verinote immediately.
   
   
4. If you have agreed to these terms, you will be presented with the registration screen.
   
   
5. Select an appropriate level based on your role (you will likely be a general user).
   
   
6. Select your default timezone, although Verinote will attempt to detect it for you based on your location.
   
   
7. Then, enter the mobile phone number (including country code without the 0, e.g. +61 433 838 123) attached to the mobile phone you intend on using Verinote on, and select . 
   
8. You will then be altered to the fact a One Time Password (OTP) has been sent to that mobile phone number, select OK.
   
   
   
   
9. You will then receive an SMS message from 'VeriSaaS' with a unique OTP. Enter this OTP in the One Time Password field and select .
   
   
10. By now you have successfully registered your Verinote account and will be redirected to the Verinote Portal.
    
    
11. Make sure you stay there for a while, you will need it to authorise your Verinote mobile application.

Authorising the Verinote Mobile application

Verinote is cross-platform, which means you can access your Verinote account on the web (through the Verinote Portal described above); downloadable Verinote Desktop Applications for Windows & Mac; and downloadable mobile applications for your iPhone, iPad, Android Phone or tablet.

Note: The Verinote Portal (URL) is not accessible on mobile devices, including tablets, for security reasons. To access Verinote on mobile, you must download the Verinote mobile application from the Apple App Store or Google Play Store.

Apple Devices

1. Ensure you have downloaded the latest Verinote mobile release from the Apple App Store.
   
   
2. Open your Verinote application from your mobile device, and you will be presented with a welcome page and a camera window. Note: you may need to provide Verinote consent to accessing your camera).
3. From within the Verinote Portal, select your user profile from the top right of the page, and select QR Code.
   
   
4. Using the camera window on your Verinote mobile application, scan the QR Code; this will configure and authorise your Verinote mobile application.
   
   
5. Enter your organisation/agency email address as your Verinote username (e.g. David.Smith@agency.gov.au), select  and then enter the same password you use to access your organisation/agency's systems (e.g. email) and select . You will be asked if you are trying to sign into Verinote, select .
   
   
6. The Verinote Mobile application will then prompt you to set up biometric login (if supported by your device - either FaceID or fingerprint) and a PIN number. Once set-up, you will be redirected to the Verinote mobile application home page.

Android Devices

1. Ensure you have downloaded the latest Verinote mobile release from the Google Play Store.
2. Open the Verinote Mobile application on your phone. Unlike the iOS Apple iPhone application and rather than scanning a QR Code, you will be prompted to enter your unique Verinote URL (e.g. agency.verinote.app) and select Go.
   
   
3. Enter your organisation/agency email address as your Verinote username (e.g. David.Smith@agency.gov.au), select  and then enter the same password you use to access your organisation/agency's systems (e.g. email) and select . You will be asked if you are trying to sign into Verinote, select .
   
   
4. The Verinote Mobile application will then prompt you to set up biometric login (if supported by your device - either FaceID or fingerprint) and a PIN number. Once set-up, you will be redirected to the Verinote mobile application home page.
   
   
   
   
   

By now, you have successfully set up your Verinote Portal and Verinote Mobile applications, ready for use. If you have any issues with this help article, please raise a support ticket, email support@verisaas.com, call 1300 837 466 or raise a support request at support.verisaas.com